(calming music)
-: The VA takes care of 9 million veterans,
a third of them live in rural communities in America.
How do we reach them?
-: One of the things that we've been able to
partner with the VA on,
is helping them deliver a telehealth solution
so that veterans can access medical services
through their smartphone or tablet,
right in the convenience of their home
or in a facility in their community.
-: T-Mobile was the first one to step up
and so they became a pioneer partner for us
in extending healthcare access to veterans.
-: My healthcare before telehealth was really non-existent.
When I needed appointments, I had to come home
even if I was working in New York,
and I couldn't make them sometimes.
It was either my job or getting healthcare.
It's pretty amazing to open up your tablet or your phone
and start talking to your doctor
and you can get problems fixed pretty quickly.
-: Private public partnerships have really elevated
this initiative to bridge the digital divide
so veterans can really have the freedom
to receive the full scope of the medical treatment.
-: Presently, now I drive
a little over an hour to get healthcare.
With companies like T-Mobile, Walmart,
the VA partnering together,
I can get my healthcare hopefully in 30 minutes.
-: Okay. So your last appointment was in January,
how can I help you with your health?
-: I'm here to check on a follow up.
-: VA leads the nation in telehealth services
and I think serves as a model to what is possible,
not only in rural America, but everywhere in the country.
-: Telehealth makes it easy for me
because I don't have to miss work.
I can go on my lunch break,
I still get my healthcare, everything.
-: We're going through a generational improvement
in mobile technology.
The movement from 4G into 5G,
which has the ingredients to provide all kinds
of new capabilities and services and solutions
that never existed before.
It starts with listening to customers,
really understanding what it is they're trying to solve for,
and co-building solutions with them.
The VA provides the care,
T-Mobile for business provides the network.
(uplifting music)