(phone beeps)
Operator: 911 what's your emergency?
How many people are injured?
Central radio to all units, reports of shots fired,
active shooter seventh and main, multiple injuries.
All units respond.
(soft music plays)
Darrick: Communication is really critical in our field.
If we didn't have that communication,
somebody may be in danger or something,
or be in a spot that they don't need to be.
Amos: We have a great group of guys up here
and if you throw a problem at them, it'll get solved,
but you have to be able to talk to solve that.
The T-Mobile connecting heroes program is amazing.
Knowing that there's a company
that kind of is out there looking
to have your back.
That's that's huge for us.
T-Mobile's network has solved
some unique problems in our area
by combining towers after the merger
to give us coverage in areas that we didn't have before.
Priority and preemption is a great benefit
to us in the fire service.
Just north of us is Bristol Motor Speedway.
A couple of hundred thousand people come into town.
Cell phone service goes up.
When we do have that critical incident,
we know that with priority and preemption,
we're gonna at least be able to make that phone call.
All that money that used to go out
for cell phone coverage now has went back into equipment.
We're currently working on building a new station.
So every dollar that we get becomes very important.
Mark: When everything's on the line,
first responders need a network they can count on.
We're really focused on building coverage
out to all corners of America.
Our 5G footprint is two times larger,
in terms of square miles,
than our nearest competitor.
We've committed over $7 billion over a 10 year period
to provide first responders with free access
to our network capabilities.
You recognize there are unique challenges
that need to be met.
We're here to help and we're here to solve those problems.
We're deeply proud to support our nation's first responders.
Amos: Our level of partnership
with our T-Mobile rep has been great.
Every time I call him to say something or,
"Hey, I need something", he is right on top of it.
I couldn't ask for somebody better.
It really helps us to know that somebody cares for us.
Operator: Help is coming.
Just to stay on the line with me, okay?
(soft music fades)